Product Information

The regulator included is for propane patio gas with a snap fit connection.

You must measure the height, depth and width of your BBQ (when measuring depth please do NOT include the hood handle / control panel).

The manufactures recommend propane gas as modern BBQ’s were designed with propane in mind. All BBQ’s that are supplied with a regulator fit propane only. To convert to Butane you will need to purchase an additional butane regulator.

No, Outback BBQ’s have not been designed to use natural gas.

No - flatbed BBQ’s have different components and have not been designed to take a hood, fitting a hood could cause serious safety issues.

The serial number can be found on the body underneath one of the side shelves or on the leg of the BBQ, For Excel / Omega models this is usually on the body of the BBQ on the front. The first 2 digits will tell you the year. E.g 10/OBK**** will be...

This will be written on the front control panel – usually to the left / right hand side.

This is dependent on use, on average we would recommend every 1 to 2 years as soon as the rocks become small enough to allow fat to drip down on to the burners or when the coals ignite due to fat saturation.

No the Oval shaped burner is not interchangeable with the “H” shaped burner, the fittings are different.

Yes! Grill / griddle configuration on BBQ's can be changed to suit your needs, simply head over to our grills / griddles section to find the right grill/griddle for your BBQ model. Please note no more than 50% of the grill area should be covered with...

Most hooded BBQ's you can but NOT some flatbed BBQ's and hooded models should not be used with the lid down, please refer to your user manual.

This will depend on the rotisserie brand, please refer to the instruction manual included for further information. You may also take the rotisserie motor to a local electrical store whom should be able to answer your question.

Manufacturer cleaning products/brushes are recommended, please see the cleaning section under accessories. For clarification please refer to your manual for further information.

You should remove your BBQ cover periodically and dry any condensation on the BBQ and on the inside of the BBQ cover - please refer to your owner’s manual for more information. If you do not carry this out then this can cause damage to the wooden pieces...